As an Electrician, your focus beyond the textbooks and apprentice work will determine who successful you will be in the future and how your clients will perceive you. One of the things that you will need to develop in order to become a successful and well known electrician is social skills or interpersonal skills. How else are you going to be able to properly entertain clients or be able to market yourself to other potential clients if you do not have the right social skills?
An electrician who is able to socialize and communicate properly with his customers is sure to have a fruitful career. If you are on the road to becoming a professional electrician, you need to be aware of the important interpersonal or social skills that every electrician should have. To help you be guided in that matter, we are going to talk about a few very important social skills so that you will know what to develop in order to further your career.
1.) You need to have communication skills – One of the things you need to do as an electrician when working on an electric problem in a client’s house is to explain what you make of the situation after doing an assessment. During your explanation you need to make sure that the client won’t be thrown off by the terms that you use so try to explain every in layman’s terms as much as possible. You also need to be able to properly convey every single bit of information to him in a concise manner.
2.) You need to be a good listener – As an Electrician, there will be times when you will do a lot of talking in an effort to explain things to your clients but there will also be times where you should be silent and try to listen to your client as he is telling you his concerns. It is during these situations that you learn to be a good listener as there might be some useful information that your client will share to you.
3.) You need to know how to give proper instructions – While you are in the early stage of your career and still working as an apprentice a lot of your time will be focused on learning what to do from the professional electrician you are under. Once you graduate from being an apprentice and become what is known as a journeyman electrician you may now be the one who is giving instructions to apprentices. In addition, you may also need to give instructions to your clients in order to keep their appliances in good condition and maximize safety in their electrical system.
4.) You need to know how to observe property and be empathetic – Observation skills doesn’t only apply to being able to assess the situation because when you pair that with empathy you will be able to become an Electrician who knows what your clients will think and have an idea of how they will be able to take in certain situations. Someone like that will surely become a favorite among customers.